Skip to content Skip to navigation

New Postdoc Needs Immediate Medical Care

What do you do if a postdoc’s official Stanford appointment has started and they need immediate medical care but they have not officially enrolled in postdoc health insurance?

If Postdoc Will Enroll in Stanford Healthcare Alliance (SHCA)

The postdoc should get treatment at one of the options below and pay out of pocket (tell them to save the receipts). After enrollment is completed they can work with a Member Care Specialist with SHCA to get reimbursed.

  • SHCA-affiliated care options:
  • NOTE: IF POSTDOC IS EXPERIENCING A LIFE THREATENING EMERGENCY, CALL 911 (9- 911 on campus) OR GO TO THE NEAREST HOSPITAL
    • Stanford Hospital Emergency Room - after urgent care hours of operation
    • Urgent Care - STANFORD EXPRESS CARE (same- and next-day appointments for minor injuries and illnesses)
      • 650-736-5211
      • Hoover Pavilion. 211 Quarry Road, Suite 102, Palo Alto, CA Mon – Fri 10 a.m. – 9 p.m.; Sat – Sun 9 a.m. – 5 p.m.
    • Other Regional SHCA Urgent Care or Hospital ER Options
 

If Postdoc Will Enroll in Aetna Choice POS II

The postdoc should get treatment at one of the options below and pay out of pocket (tell them to save the receipts). After enrollment is completed they can work with Aetna to get reimbursed.
 
  • Aetna-affiliated care options:
  • NOTE: IF POSTDOC IS EXPERIENCING A LIFE THREATENING EMERGENCY, CALL 911 (9- 911 on campus) OR GO TO THE NEAREST HOSPITAL
  • Stanford Hospital Emergency Room - after urgent care hours of operation
  • Urgent Care - STANFORD EXPRESS CARE (same- and next-day appointments for minor injuries and illnesses)
    • 650-736-5211
    • Hoover Pavilion, 211 Quarry Road, Suite 102, Palo Alto, CA Mon – Fri 10 a.m. – 9 p.m.; Sat – Sun 9 
    • a.m. – 5 p.m.